FAQ

Q : I don’t know what my patron ID is.
A : Your patron ID is the number unique to you that is found on your Library card.

Q : I don’t know what my PIN number is.
A : Your PIN number is the last four numbers of the phone number the Library has on your account.

Q : I still don’t know what my PIN Number is. How do I change it?
A : Please come in to the Library to update your account information. We do not give out or change information over the phone. We want to be certain you are changing your information yourself, so please bring ID if you do not come in often.

Q : How many books can I check out?
A : You can have 99 items total (books and audiobooks) checked out on your account at any given time.

Q : If I have a fine on my account, can I still borrow books?
A : You may borrow books as long as the fines on your account are under $10.

Q : Do you have movies?
A : No. The Library’s collection is dedicated to books in all forms – print, audio, downloadable.  Because we specialize, it is one of the broadest and most current Library collections for miles around.  We add over 12,000 items every year.

Q : Do you have a fax machine?
A : Yes.  Our copier on the Main Floor across from the Circulation desk is enabled for faxing. It costs 75 cents per page to send a fax.

Q : How much does it cost to make copies?
A : Black and white copies are 15 cents per page and color copies are 30 cents per page.

Q : Do you take credit cards?
A : No. The Library does not take payment for any of its services by credit card at this time.

Q : Do you have internet at the Library?
A : Yes. We have Wi-Fi throughout the building and available in the Library Park 24/7. We also have computers that are connected to the internet available for the public to use on both the Main Floor and in the Technology Center.

Q : Do you have to have a Library card to use a library computer?
A : No. The Library has guest passes available for anyone who needs to use a library computer.

Q : How do I log on to the library computer?
A : If you have a Lebanon Public Library card, use your patron ID from the card and your PIN number. If you do not have a Lebanon Public Library card, you can ask for a guest pass.

Q : Can I print from the library computers?
A : Yes. The printers on both the Main floor and in the Technology Center will print in black and white at 15 cents per page and in color at 30 cents per page.

Q : I need to save my work and I don’t have email. How can I save it?
A : We have USB flash drives for $5.00 at the Circulation Desk.  Flash drives are a good, portable way to save what you are working on.

Q : Can I bring my computer to the Library?
A : Yes. The Library has plenty of outlets for charging and 24/7 Wi-Fi throughout the building and in the Library Park.

Q : Can I borrow some headphones?
A : We do not lend headphones, but we do have earbuds for purchase at the Circulation Desk for  $1.00 a pair.

Q : Are food and drinks permitted in the Library?
A : Food is not permitted.  Drinks with lids are permitted, including baby bottles in the Story Time room.

Q : Do you have restrooms?
A: Yes, we have public restrooms on the Main Floor and the Lower Level. They are located at the west end of the building. We also have a Family restroom in our Story Time room that is handicapped accessible.

Q:  I think the Library Park pavilion would be the perfect place to hold my small wedding ceremony.  Is it available for that purpose?
A:  Yes, it is and at no charge.  Call the Library for availability.

Q : Can I register to vote at the Library?
A : Yes. We keep voter registration forms at our Information Desk. You can pick up a registration form there.